Available courses

Become an Effective Supervisor

PayFast


THIS COURSE IS IDEAL FOR:

All Team Leaders, Supervisors & Junior Managers

PROGRAMME OUTLINE AND KEY LEARNINGS:

    1. The role of the supervisor
    2. Understand expectations from management
    3. Understand expectations from subordinates
    4. Introduction to managing performance
    5. Motivation
    6. Delegation
    7. Effective communication skills
    8. Problem solving skills

    COST: R2 600,00 (Incl. VAT) 


    Customer Service

    PayFast


    THIS COURSE IS IDEAL FOR:

    All occupational categories

    PROGRAMME OUTLINE AND KEY LEARNINGS:

      1. Behave appropriately in the business environment
      2. Appropriate body language in the workplace
      3. Identify customers
      4. Demonstrate an awareness of customer requirements and meet your customer’s expectations
      5. How to handle an angry customer

      COST: R1 700,00 (Incl. VAT)