Available courses

Effective Time Management

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THIS COURSE IS IDEAL FOR:

Team Leaders & Supervisors

PROGRAMME OUTLINE AND KEY LEARNINGS:

  1. Plan and prioritise each day’s activities in a more efficient, productive manner
  2. Overcome procrastination quickly and easily
  3. Handle a crisis effectively and quickly
  4. Organise your workspace and workflow to make better use of time
  5. Delegate more effectively
  6. Use good practice to make your life run smoother
  7. Plan meetings more appropriately and effectively

`COST: R1 350,00 (Incl. VAT)


Introduction to Cleaning - Module One

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THIS COURSE IS IDEAL FOR:

All Cleaners, Team Leaders & Supervisors

PROGRAMME OUTLINE AND KEY LEARNINGS:

  1. Basic Principles of Cleaning:
    • Understand the importance of cleaning
    • Identify the essential components required for any cleaning task
    • Plan and prepare for cleaning tasks while understanding the importance of time management
    • Correct principles of cleaning
    • Perform end of shift duties
  2. Use chemicals in the cleaning services environment:
    • The action of cleaning chemicals
    • Understand the pH of chemicals
    • The importance of using the correct chemical dilutions
    • How chemicals remove dirt from a surface
    • Select the correct chemical for the task at hand
    • Correct handling and storage of chemicals
    • Understanding Material Safety Data Sheets (MSDS)
  3. Clean Toilets and Bathrooms:
    • The seven steps to effective toilet cleaning
    • The six steps to effective bathroom cleaning
COST: R1 350,00 (Incl. VAT)


Project Management


THIS COURSE IS IDEAL FOR:

Team Leaders & Supervisors

PROGRAMME OUTLINE AND KEY LEARNINGS:

  1. Plan and prioritise each day’s activities in a more efficient, productive manner
  2. Overcome procrastination quickly and easily
  3. Handle a crisis effectively and quickly
  4. Organise your workspace and workflow to make better use of time
  5. Delegate more effectively
  6. Use good practice to make your life run smoother
  7. Plan meetings more appropriately and effectively

`COST: R1 350,00 (Incl. VAT)



Finance for Non Financial Managers

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THIS COURSE IS IDEAL FOR:

Team Leaders, Supervisors, Junior Managers

PROGRAMME OUTLINE AND KEY LEARNINGS:

  1. Use mathematics to investigate and monitor the financial aspects of personal, business, and national issues
  2. Apply the business function in a business unit
COST: R1 350,00 (Incl. VAT)

Life Skills

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THIS COURSE IS IDEAL FOR:

All Occupational Categories

PROGRAMME OUTLINE AND KEY LEARNINGS:

    1. HIV/AIDS Awareness
    2. Manage Personal Finances
    3. Health, Hygiene & Personal Grooming
    4. Prepare a Professional CV
    5. Manage the Job Application Process
    6. Prepare for an Interview
    7. Identify possible Entrepreneurial Opportunities
    COST: R1 350,00 (Incl. VAT)


    Introduction to Microsoft Office

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    THIS COURSE IS IDEAL FOR:

    All Occupational Categories

    PROGRAMME OUTLINE AND KEY LEARNINGS:

    1. Demonstrate an ability to use the World Wide Web
    2. Microsoft Word (Basic)
    3. Microsoft Excel (Basic)
    4. Microsoft PowerPoint (Basic)
    5. Microsoft Outlook (Basic)
    COST: R1 350,00 (Incl. VAT)


    Basic Business Writing

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    THIS COURSE IS IDEAL FOR:

    All Occupational Categories

    PROGRAMME OUTLINE AND KEY LEARNINGS:

    1. Importance of using the correct business writing skills
    2. Basic concepts of sentence and paragraph construction
    3. Overview of grammar, spelling, and punctuation in business writing
    4. Understand the context and structure of agendas, email messages, business letters, business proposals, and business reports
    5. Tips and techniques for writing agendas, email messages, business letters, business proposals, and business reports
    6. The importance of proofreading
    7. Tips and techniques for improving proofreading skills.
    COST: R1 350,00 (Incl. VAT)

    Introduction into Office Environment

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    THIS COURSE IS IDEAL FOR:

    All Occupational Categories

    PROGRAMME OUTLINE AND KEY LEARNINGS:

    1. Function in an office environment
    2. Monitor and control the reception area
    3. Receive and attend to visitors and customers
    4. Telephone etiquette
    5. Monitor and control office supplies and equipment
    6. Plan, prepare and co-ordinate meetings and minor events
    COST: R1 350,00 (Incl. VAT)

    Become an Effective Supervisor

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    THIS COURSE IS IDEAL FOR:

    All Team Leaders, Supervisors & Junior Managers

    PROGRAMME OUTLINE AND KEY LEARNINGS:

      1. The role of the supervisor
      2. Understand expectations from management
      3. Understand expectations from subordinates
      4. Introduction to managing performance
      5. Motivation
      6. Delegation
      7. Effective communication skills
      8. Problem solving skills
      9. Human relations skills

      `COST: R1 350,00 (Incl. VAT)



      Customer Service

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      THIS COURSE IS IDEAL FOR:

      All occupational categories

      PROGRAMME OUTLINE AND KEY LEARNINGS:

        1. Behave appropriately in the business environment
        2. Appropriate body language in the workplace
        3. Identify customers
        4. Demonstrate an awareness of customer requirements and meet your customer’s expectations
        5. How to handle an angry customer

        `COST: R1 350,00 (Incl. VAT)