Available courses

Word, Excel and PPT

Word, Excel and PPT

Introduction to Cleaning - Module One

PayFast


THIS COURSE IS IDEAL FOR:

All Cleaners, Team Leaders & Supervisors

PROGRAMME OUTLINE AND KEY LEARNINGS:

  1. Basic Principles of Cleaning:
    • Understand the importance of cleaning
    • Identify the essential components required for any cleaning task
    • Plan and prepare for cleaning tasks while understanding the importance of time management
    • Correct principles of cleaning
    • Perform end of shift duties
  2. Use chemicals in the cleaning services environment:
    • The action of cleaning chemicals
    • Understand the pH of chemicals
    • The importance of using the correct chemical dilutions
    • How chemicals remove dirt from a surface
    • Select the correct chemical for the task at hand
    • Correct handling and storage of chemicals
    • Understanding Material Safety Data Sheets (MSDS)
  3. Clean Toilets and Bathrooms:
    • The seven steps to effective toilet cleaning
    • The six steps to effective bathroom cleaning

COST: R1 600,00 (Incl. VAT)





Basic Business Writing

PayFast



THIS COURSE IS IDEAL FOR:

All Occupational Categories

PROGRAMME OUTLINE AND KEY LEARNINGS:

  1. Importance of using the correct business writing skills
  2. Basic concepts of sentence and paragraph construction
  3. Overview of grammar, spelling, and punctuation in business writing
  4. Understand the context and structure of agendas, email messages, business letters, business proposals, and business reports
  5. Tips and techniques for writing agendas, email messages, business letters, business proposals, and business reports
  6. The importance of proofreading
  7. Tips and techniques for improving proofreading skills.

COST: R2 500,00 (Incl. VAT)




Become an Effective Supervisor

PayFast


THIS COURSE IS IDEAL FOR:

All Team Leaders, Supervisors & Junior Managers

PROGRAMME OUTLINE AND KEY LEARNINGS:

    1. The role of the supervisor
    2. Understand expectations from management
    3. Understand expectations from subordinates
    4. Introduction to managing performance
    5. Motivation
    6. Delegation
    7. Effective communication skills
    8. Problem solving skills
      9.

    COST: R2 600,00 (Incl. VAT) 


    Customer Service

    PayFast


    THIS COURSE IS IDEAL FOR:

    All occupational categories

    PROGRAMME OUTLINE AND KEY LEARNINGS:

      1. Behave appropriately in the business environment
      2. Appropriate body language in the workplace
      3. Identify customers
      4. Demonstrate an awareness of customer requirements and meet your customer’s expectations
      5. How to handle an angry customer

      COST: R1 700,00 (Incl. VAT)